Oyster
Taina Herrmann is a seasoned professional in Customer Success and management with extensive experience in onboarding processes, team leadership, and customer service across various companies. Currently serving as Senior Manager Customer Success (Onboarding) at Oyster® since July 2021, Taina is responsible for hiring and managing a global team of Customer Success Managers, providing support through regular meetings and development plans. Previous roles include Customer Success Lead (Onboarding) at Catalyst Software and Customer Success Manager at Holvi, alongside key positions in customer care and operations management at Etraveli Group and DIRS21 by TourOnline AG. Taina also has early experience as a tourist guide and receptionist in the hospitality sector. Taina holds a Bachelor's degree in Tourism and Hospitality Management from Lapland University of Applied Sciences.
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Oyster
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Oyster is a global employment platform that empowers companies to hire, pay, and care for their global teams. It enables growing companies to give valued international team members the experience they deserve, without the usual headaches or expense. Oyster empowers hiring anywhere in the world with reliable, compliant contracts, payroll and great local benefits and perks. Founded in January 2020 by Tony Jamous and Jack Mardack, Oyster is itself a fully distributed company with a diverse, global team.