Laura Manardo

Laura Manardo is an accomplished professional in customer success and management, currently serving as Senior Manager of Customer Success at Packback since July 2019, with prior roles of increasing responsibility including Customer Success Team Manager and Executive Curriculum Manager. A solid academic foundation includes a Master of Fine Arts in Creative Writing from Columbia College Chicago and a Bachelor of Arts in English from Kalamazoo College. Previous experience spans various roles including Graduate Student Instructor at Columbia College Chicago, Senior Sales Ambassador at LUSH Fresh Handmade Cosmetics, Marketing Data Analyst at USA Vein Clinics, and Account Executive at Yelp. Laura's early career includes managing social media for The Detroit Institute for Children and a significant tenure as Shift Manager at Bruegger's Bagels.