Palo Alto Networks
Jeff Clowers is a seasoned professional with extensive experience in customer support and service management, currently serving as the Sr Director of Cloud Customer Support at Palo Alto Networks since February 2018. Prior roles include Director of Customer Service at Zest Labs, Inc., and multiple positions at EMC, including Partner Global Services Lead and Director of Partner Global Practice, where responsibilities encompassed partner relations, service delivery, and training initiatives. Clowers also held key leadership roles at NetApp, Nortel, and Bay Networks, where management of technical support, product lines, and customer service operations were pivotal, achieving significant revenue and market share outcomes. Early career experiences include positions at SynOptics Communications and service in the United States Marine Corps.
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Palo Alto Networks
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We are the global cybersecurity leader, known for always challenging the security status quo. Our mission is to protect our way of life in the digital age by preventing successful cyberattacks. This has given us the privilege of safely enabling tens of thousands of organizations and their customers. Our pioneering Security Operating Platform safeguards your digital transformation with continuous innovation that combines the latest breakthroughs in security, automation, and analytics. By delivering you a true platform and empowering a growing ecosystem of change-makers like us, we provide you highly effective and innovative cybersecurity across clouds, networks, and mobile devices. Across the world, customers love our security and consistently award us the highest loyalty ratings and net promoter scores in the industry.