Annaliza S.

Annaliza S. is a seasoned customer support professional with extensive experience in team management and customer experience enhancement. Currently serving as a Senior Manager of Customer Support at Pangaea since November 2019, Annaliza has successfully improved customer satisfaction metrics and maintained high service level agreements. Previous roles included Customer Support Manager for various brands, leading teams to deliver exceptional support and creating impactful training programs. Annaliza also has a background in project management and administration, with experience across several companies, including Platform Purple, Inc. and #FLOATY. Annaliza holds a Master of Arts in Basic Education Teaching from Ateneo de Manila University and a Bachelor's degree in Interdisciplinary Studies from the same institution.