parcelLab
Louisa Noffke, Ph.D, is a seasoned professional with extensive experience in technology and project management, currently serving as a Senior Implementation Manager at parcelLab, a leading platform in Operations Experience Management. Their previous roles include Technical Program Manager and Product Implementation Manager at VIOOH, where Louisa played a key role in developing technical roadmaps and successfully onboarding new markets. Louisa also co-founded The Empty Table, a not-for-profit organization delivering meaningful dining experiences for members of the British Armed Forces. With a strong scientific background as a Scientific Business Analyst at Syngenta and a Researcher at the University of Warwick, Louisa holds a PhD in Medicinal Inorganic Chemistry and has completed training as a Full Stack Web Developer.
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parcelLab
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parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost, and optimize customer experience in an unprecedented way. Their award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 700 brands including IKEA, Chico’s, H&M, and Yeti, they actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide