Edwin Woo

Edwin Woo is a dedicated technical support professional with extensive experience in customer service and support operations. Currently serving as a Technical Support Analyst at PatientIQ since April 2024, Edwin previously worked at LeanData as a Technical Support Specialist, where responsibilities included managing customer inquiries and troubleshooting through multiple channels. Prior roles include handling tier 2 and tier 3 escalated support tickets at Vida Health and providing patient support at Lemonaid Health, where Edwin effectively managed inquiries and technology troubleshooting. Additionally, Edwin has experience in health education and customer service roles, having interned at Nicos Chinese Health Coalition and served as a Customer Service Representative at Animal Internal Medicine & Specialty Services. Edwin holds a Bachelor of Science in Public Health Education and Promotion from San Francisco State University and an Associate's degree in the same field from Diablo Valley College.