Katie Bettell-Higgins

VP, Customer Success at Patients Know Best

Katie qualified as a nurse in 1997 and started her career in orthopaedics and trauma when she became a Clinical Nurse Specialist (CNS) focusing on spinal injury and surgery. She also lectured on the spine to postgraduate nurses at the Florence Nightingale School at Kings College, London. Later, she worked as a school nurse in East London and whilst in this role was nominated for an Innovation in Practice award for her work in improving sex and relationship education for 10 and 11-year-olds. Katie also worked as a specialist practitioner in contraceptive and sexual/ reproductive health for many years.

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Harlow, United Kingdom

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Patients Know Best

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Patients Know Best provides healthcare organisations with personal health records software to enable their patients to better manage their health. Their software implements best practices of online communication based on research conducted with 2,700 hospitals around the world.