Kevin M

Kevin M is an accomplished IT professional with extensive experience in technical support and IT administration. Currently serving as a Senior Desktop Support Analyst at Pattern Energy Group since August 2015, Kevin has previously held significant roles such as IT System Administrator at Igenica Biotherapeutics, Inc., and IT Support Specialist at Yerba Buena Center for the Arts. Demonstrating proficiency in managing network and server infrastructures, virtual machine backups, and troubleshooting both software and hardware issues, Kevin has consistently contributed to operational efficiency and cost savings through strategic recommendations. Other notable experiences include providing IT support at Google, salesforce.com, and SFO, alongside foundational roles in customer service and administrative support. Kevin's educational background includes studies at City College of San Francisco and participation in the Year Up program, further enhancing a robust skill set in IT and customer service.