Patterson Cheney Cars and Trucks
Rachel Vitale is an experienced professional in customer relations and contact center management, currently serving as the Customer Relations Manager and Contact Center Manager at Patterson Cheney Pty Ltd since October 2017. Previously, Rachel held the position of Senior Team Leader at National Hearing Care from November 2014 to October 2017 and worked as a Contact Center Campaign Manager for Call Active, catering to Telstra/BigPond and Coles Group and Myer Corporate from August 2006 to February 2013. Rachel also has a background in retail management, having been the Retail Operations Manager at Savers from July 2003 to August 2006. Educationally, Rachel attended Noble Park Secondary College from 1997 to 2002.
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Patterson Cheney Cars and Trucks
Trace back to 1915 when S.A Cheney founded his family automotive business, Cheney Motors in Flinders St, in Melbourne's CBD. From that moment on, the business has tirelessly focused on the customer, the team members, suppliers and partnerships with the OEM. Patterson Cheney currently has over 780 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Toyota, Mercedes-Benz, Holden, Isuzu, MAN, Western Star and multiple truck brands). We have serviced our customers since 1915, and our success has been built on a strong foundation of customer service. Patterson Cheney was awarded the VACC Automotive Industry Award - President's Award - Automotive Employer of the Year in 2023 and 2024! We are the first organisation to ever win this prestigious title back-to-back. In 2022, we reached the pinnacle result with all of our franchise partner's award and recognition programs. Small, Medium and Large Trucks – Westar Isuzu Volume Passenger – Patterson Cheney Toyota Luxury Passenger - Mercedes-Benz Berwick & Waverley Winning these awards only makes us want to improve and develop further and strive towards our purpose: "To help business and people move whatever is imaginable, so that our community thrives"