Salman Shah Ali

Salman Shah Ali is a seasoned professional in the fields of customer service and technical support, currently serving as a Success and Escalations Engineer at Payactiv since July 2019. With previous roles as a Technical Support Specialist at Sharp-iTech and Trans Telecoms, Salman has effectively resolved various technical issues and provided exceptional customer service. Experience also includes serving as an Assistant Manager Administration at Trillium Pakistan Pvt Ltd and a Customer Service Specialist at Ufone, where outstanding performance was recognized nationally. Earlier career positions involved technical roles at Egyptian Pakistani Telecommunication Services Company and Mobilink, along with a foundational role as a Trainee CPE Installer at Pakistan Telecommunication Company Limited. Salman holds a B-tech in Telecommunications Engineering from Indus Institute of Higher Education, along with a Diploma of Associate Engineering in Telecom.