PAYBACK
Lena Fienhold is an accomplished professional with extensive experience in sales operations and account management. Currently serving as a Senior Sales Operations Manager at PAYBACK since October 2019, Lena previously held positions as an Account Manager and Ausbildungsbetreuerin at MZV GmbH & Co. KG, where responsibilities included operational planning and training program management. With earlier roles at Bosch Software Innovations and Otto Küstermann GmbH, Lena has a strong background in customer service, sales strategy development, and project management. Academic credentials include a Bachelor of Arts in Business Administration from Württembergische Verwaltungs- und Wirtschafts-Akademie e.V. and a vocational training in industrial management from Rolf Benz AG & Co. KG.
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PAYBACK
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PAYBACK is the leading multipartner loyalty program and multichannel marketing platform. In Germany, Austria, Italy, Poland and other countries worldwide, customers can collect points from thousands well-known companies and marketplaces offline and online and redeem these for vouchers, rewards, frequent flyer miles or donate them to charity projects. As a multichannel marketing platform PAYBACK communicates synchronously via all channels – offline, online and mobile – and, in doing so, provides the optimum combination of coverage and personalization. Companies are able to run integrated campaigns via all available channels. They can get their message and offers to customers at the right time and the right place via the right channel - and as a result, maximize their ROI. PAYBACK is part of the American Express Group.