Shelly Fleishaker

Shelly Fleishaker currently serves as the Head of Global Technical and Integration Support at PayU, where responsibilities include overseeing technical support operations across multiple regions and enhancing team performance through KPI development. Previous positions include EMEA Technical Support Manager and Customer Experience Team Leader at Galor, where Shelly managed global teams, established support standards, and facilitated customer onboarding training. Earlier experience encompasses the role of Technical Support Manager at Britannica Knowledge Systems, ensuring quality service for notable clients such as NASA and Boeing, and Project Manager at Retalix, focusing on international project management. Shelly began a career in customer support and training at Cellcom after earning a BSc in Computer Science and Mathematics from Netanya Academic College and a practical engineering degree from Tel Aviv University.