PBS
Olga Howard is currently an Information Architect II at PBS, focusing on enhancing the discoverability of high-value enterprise information for audiences. Olga previously worked as an Information Architect and Innovation Manager at PBS, managing the Metadata for Content Discovery program. Olga also has experience as a Service Design Lead at Fjord, a Design Manager at American Express, a UX Manager at Capital One, and a Director of UX at Apollo Matrix, Inc. With a background in customer insight research, product innovation, and user experience architecture, Olga has a diverse skill set in creating seamless customer experiences.
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PBS
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PBS is made up of more than 350 local public noncommercial TV stations serving all 50 states, Puerto Rico, U.S. Virgin Islands, Guam and American Samoa. PBS stations reach more than 120 million people each month through on-air and online content. PBS is a private, nonprofit corporation, founded in 1969, whose members are America's public Television stations.