PDS
Timothy Olson is a Service Desk Tier 1 Analyst at Paragon Development Systems since May 2012, responsible for providing customer support for various software and hardware issues and meticulously documenting each incident using a ticketing system. In addition to this role, Timothy has worked as a Driver/Production at Pitney Bowes Presort Services since April 2008 and was previously a Greenskeeper at Tumbledown Trails from June 2003 to May 2010. Timothy holds an Associate degree in Information Technology with a specialization in Computer Networking Systems from ITT Technical Institute-Madison, completed between 2010 and 2012.
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PDS
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While providing IT solutions, services and technologies, PDS builds strategic relationships with clients that result in improved performance, which is measured by increased productivity, decreased cost, higher customer and employee satisfaction and greater business compliance. Founded in 1986, PDS partners with medium to large enterprise organizations in healthcare, corporate and government/education industries to provide strategic value and advanced technology solutions. PDS is a privately held company with offices throughout the Midwest. Learn more by visiting www.PDSIT.net