Gregory Sanchez

Gregory Sanchez is an accomplished professional in customer experience and support, currently serving as Manager of CX Solutions and Architecture at Peak Support since February 2023, following roles as CX Solutions Architect and Client Services Manager. With a strong background including positions at PunchOut2Go as Associate Director of Customer Support, and Head of Customer Experience at American Exchange Group, Gregory has a proven track record of implementing process improvements, enhancing response times, and leading teams to effectively resolve customer inquiries. Gregory's prior experience includes significant roles at Brigit, Avocado Green Mattress, SHREDZ Supplements, and Flavor God, focusing on improving customer satisfaction and operational efficiency. Starting as a Licensed Real Estate Agent and progressing to an Account Assistant at Ruder-Finn Public Relations, Gregory has developed a diverse skill set in customer relations, support management, and strategic process enhancements.