Pearson
Krystal Lamoureux has had an extensive career in the field of customer success, starting as an Assistant Producer and Office Manager/Receptionist before transitioning to roles such as Producer, Customer Success Manager, Customer Success Consultant, Director of Customer Success, and currently, Vice President of Customer Success at Pearson. With a Bachelor's Degree from Life Pacific University, Krystal has demonstrated a strong commitment to fostering a culture of customer success and ensuring client satisfaction throughout their career. Their expertise in developing internal strategies, programs, and training for customer success functions has enabled their to provide best-in-class service to clients and help them achieve their business objectives.
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Pearson
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Pearson is the world’s learning company with more than 22,500 employees operating in 70 countries. It provides content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally.