Laurie Kirchner

Laurie Kirchner is an experienced customer service professional with a demonstrated history of leadership across multiple organizations. Currently serving as Senior Manager of Customer Service at Peet's Coffee since August 2021, Kirchner previously held roles as Customer Service Manager at Vyond and PLAYSTUDIOS, where responsibilities included overseeing support channels for social casino games and managing content for support portals. Prior to that, Kirchner spent over a decade at Spiraledge, Inc. in various roles including Customer Service Manager, where the focus was on enhancing the customer experience for multiple brands. Early career experience includes administrative support at D.R. Horton, showcasing a strong foundation in customer interaction and organizational support.