Pegasystems
Denise Kelleher has extensive work experience in technical writing, with a focus on creating and maintaining user documentation for various software products. Denise has worked in roles such as Technical Writer, Principal Technical Writer, Senior Technical Writer, and Technical Writing Consultant at companies including Amazon Web Services, Pegasystems, Sonos, Inc - Randstad USA, Utilidata Inc., CLEAResult, Ingenix, Indigo Digital Inc., GE Intelligent Platforms, Eze Castle Software, and Amgen Inc. Denise has managed departmental activities, led teams of writers, and played a key role in simplifying and delivering documentation for healthcare and energy efficiency software products.
Denise Kelleher completed their Bachelor of Arts degree in English from the University of Massachusetts Amherst from 1995 to 1999. Additionally, they obtained a Letter of Specialization in Technical Communication from the same institution, although the specific month and year are not provided.
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Pegasystems
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Pega’s adaptive, cloud-architected software – built on the unified Pega Platform – empowers people to rapidly deploy, and easily extend applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and Digital Process Automation, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.