M. Karim Osman Sanchez

M. Karim Osman Sanchez is a seasoned professional in customer care and recruitment, currently serving as Customer Care Lead at Pemo since September 2023. Previous experience includes roles as International Recruiter and Trainer at Teleperformance, where responsibilities encompassed the full recruitment process for Customer Service Representatives, training development in multiple languages, and managing internal project transfers. M. Karim has also held leadership positions at Sunrise Communications AG and Conectys, focusing on team management and performance improvement. With a background in French communication and customer service, M. Karim's career highlights include guiding teams, developing training materials, and ensuring adherence to performance standards across diverse roles. M. Karim holds a degree in Arts from Ain Shams University and an Egyptian high school certificate from Lycée La Liberté Héliopolis.