Pendo.io
Maddy Snyder is a Senior Technical Writer at Pendo.io since January 2023, specializing in in-app copy and product documentation for various product areas including Analytics, Tagging, Session Replay, and Growth. Previously, Maddy served as Manager of Content Strategy at Extensiv from June 2018 to December 2022, overseeing a team of three technical writers while continuing to develop in-app copy and customer communications. Maddy's earlier experiences include roles as a Content Developer and internships at Virginia Tech where software tutorials and technical documentation were created. Maddy holds a Bachelor of Arts degree in Professional and Technical Writing from Virginia Tech.
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Pendo.io
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Pendo was founded in 2013 when alumni from Rally, Google, Cisco, and Red Hat combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and act on what truly drives product success.