Penn Interactive
Mike Giddings has significant experience in customer support and program management, currently serving as the Director of Customer Support at Penn Interactive since July 2020, after holding roles as Senior Manager of Player Experience and Player Experience Operations Manager. Prior to this, Mike worked at Amazon as a Senior Program Manager for a brief period in early 2020. Mike's earlier experience includes serving as US Operations Manager - Contact Center at IKEA Group from March 2017 to February 2020 and as Call Center Manager at American Residential Services from November 2013 to March 2017. Mike Giddings earned a degree from Towson University between 2007 and 2011.
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Penn Interactive
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Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia with offices in Las Vegas, NV and Cherry Hill, NJ. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space. We have recently partnered with Barstool Sports to create a unique and exciting sports betting experience through our retail books and the Barstool Sportsbook mobile app.