PennyMac
Cindy Benedict is a seasoned training and development professional with extensive experience in creating and delivering training programs across various industries. Currently serving as a Senior Corporate Trainer at PennyMac Loan Services, LLC since May 2020, Cindy has designed and facilitated virtual job skills training for over 500 new hire call center employees. Previous roles include Senior Talent Developer at GTE Financial, where training classes were developed using the ADDIE process and adult learning theories, and various positions at Fifth Third Bank, focusing on building relationships to enhance performance metrics for 2,500 employees. Additional experience includes creating leadership training curricula at Jabil and BayCare Health System, and significant involvement in training banking personnel at NationsBank. Cindy holds a Bachelor of Arts degree in Behavioral Science from National Louis University.
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PennyMac
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Being one of the top direct mortgage lenders in the country means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. We’re working every day to improve the experience of finding the right home loan for our customers’ unique needs and offering competitive rates on a wide range of products.