Cooper Fuller

Cooper Fuller has a range of experience in customer success roles throughout their career. Starting in 2011, they worked as a Legislative Intern for the State of Rhode Island. In 2012, they joined Forrester, where they held various positions including Account Development Manager, Senior Account Development Manager, and Senior Customer Success Manager, focusing on premier accounts and large enterprise accounts. In these roles, they were responsible for client engagement, relationship-building with C-Suite executives, and generating renewal and enrichment opportunities. In 2017, Cooper moved to Rapid7 as a Customer Success Manager and later became a Senior Customer Success Manager, overseeing a significant book of business and managing client engagement and renewals. Currently, Cooper is Director of Customer Success, Americas at Pentera, utilizing their extensive experience to lead customer success efforts.

Cooper Fuller holds a Bachelor of Arts degree in Political Science and Government from Providence College. Cooper has also obtained certifications in Sandler Customer Success Training from Sandler Training in 2019 and InsightVM Certified Administrator from Rapid7 in 2018. Additionally, they have certifications in InsightAppSec and InsightIDR from Rapid7. The month and year of obtaining these certifications are not specified.