Plusgrade
Susan Griffiths has held various leadership roles in different companies, showcasing a strong background in project management, operations, and information systems. Susan currently serves as the Vice President of Partner Operations at Plusgrade, overseeing cross-functional teams and project delivery for global loyalty programs. With experience in areas such as loyalty commerce solutions, professional services, and client solutions, Susan's career reflects their expertise in driving operational excellence and strategic technology partnerships. Additionally, their educational background includes a BA in English and certificates in Six Sigma and Occupational Health and Safety.
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Plusgrade
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Plusgrade is a provider of upgrade solutions, a key segment of the fast-growing ancillary revenue and merchandising sector in the global airline industry. Its software solutions provide its global base of customers with meaningful incremental revenue and controls, allowing them to enhance and optimize revenue across classes of service. Plusgrade’sproprietary SaaS platform has received accolades from industry-wide participants and many distinguished media publications. Founded in 2009, Plusgrade is headquartered in Montreal, Canada with offices in Singapore and New York.
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