PeopleCert
Vasilis Tsardaklis is a seasoned professional with extensive experience in customer service and management across various industries. Currently serving as a Senior Customer Service Associate at PeopleCert since November 2021, Vasilis focuses on assisting candidates and partners, providing live online training, managing complaints, and meeting key performance indicators. Prior roles include Branch Manager and Business Development Associate at Όμιλος Φροντιστηρίων Πουκαμισάς, where Vasilis managed a team of educators, and Branch Manager at autoUnion Car Rental, achieving high service ratings. Experience in banking services at Piraeus Bank and client services at Enterprise Rent-A-Car complements an early career in digital marketing and sales support. Vasilis holds a Bachelor's Degree in Business Studies from the University of Derby and a Professional Diploma in Social Media & Digital Marketing from Mediterranean College.
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PeopleCert
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PeopleCert is the global leader in the delivery of examination and accreditation services, delivering millions of exams in over 200 countries. PeopleCert develops and delivers market-leading Business, IT, and Language exams worldwide, enabling individuals to reach their full potential and realise their life ambitions through learning. In July 2021, PeopleCert acquired Axelos, a joint venture company created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc (CPI.L).