Percepta
Courtney Langdon is a seasoned professional with extensive experience in community and knowledge management, currently serving as the Community & Knowledge Manager at Recorded Future since November 2021. Courtney has a proven track record in building and managing global communities, developing content strategies, and training users, while also focusing on engagement and data-driven insights. Previous roles include Knowledge Manager at ActiveProspect and Q2, where expertise in knowledge acquisition, content creation, and training curricula development was demonstrated. Early career experience includes community management at PeopleAdmin and event coordination at CLINK Events, complemented by academic credentials in Theatre Production from The University of Texas at Austin.
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Percepta
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Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com