Percepta
Hershel Eason is an accomplished Director of Global Business Analytics and Insights at Percepta, where a project management approach was developed to enhance flexibility and accountability, alongside implementing AI capabilities across various teams. Previous roles include Senior Manager of Analytics and Data Science at Direct Impact Group, where a new Analytics team was founded and strategic analytics initiatives were established. Prior experience encompasses managerial and analytical positions at Epsilon, eviCore Healthcare, and various roles during academic tenure at Middle Tennessee State University. Hershel holds a Master's Degree in Quantitative Psychology/Neuroscience from Middle Tennessee State University and a Bachelor's Degree in Music Education from Western Kentucky University.
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Percepta
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Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com