Perch Group
David Smith is an experienced Regional Manager currently leading initiatives at Verify, starting in August 2023, where the focus is on enhancing customer engagement and data accuracy for utilities and financial services. Prior to this, David served as Regional Manager for Verify under Perch Group from April 2023. David's career includes significant roles with Engage Services from August 2021 to April 2023, as well as a long tenure at Provident Personal Credit from September 2008 to July 2021 as Area Manager. David's foundational experience was gained at London Scottish Bank from 1998 to 2008 as Regional Manager, where responsibilities included the support and development of staff and the monitoring of branch performance to achieve business objectives.
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Perch Group
Powered by technology. Driven by people. North of England-based Perch Group is one of the fastest growing and most ambitious debt purchase, collections, litigation and reconnection firms in the UK. To keep it simple for both clients and customers, we provide a one-stop-shop of market-leading, data-led services across the whole debt lifecycle: • Debt purchase – through Perch Capital, a specialist debt purchaser of regulated and unregulated unsecured debt portfolios (www.perchcapital.co.uk) • Debt collection services – through ACI, an FCA regulated digital first debt resolution agency (www.aciuk.co.uk) • Litigation and enforcement services – through TM Legal Services, an SRA regulated and digitally enabled law firm (www.tm-legalservices.co.uk) • Customer verification and reconnection – through Verify, which is revolutionising the way utilities providers, financial services, SMEs and others gather accurate data on and interact with customers in arrears. We’re not just a buyer that sees debt purchase as transactional: We build long-term partnerships as an extension of our clients’ teams. We are able to service the full spectrum of debt types and sectors from mail order and financial services to utilities and telecoms whatever the size, type or complexity of portfolios or accounts. Because of our entrepreneurial culture, we can make quick decisions, unpick any issues, and reduce the hassle for all involved, while maintaining the highest best practice principles as standard. This unique combination of experience and agility allows clients to focus on their customer acquisition strategy and front-end journeys.