Breanna Wheeler

Customer Escalation Manager at Persefoni

Breanna Wheeler is an experienced professional in customer support and escalation management, currently serving as a Customer Escalation Manager at Persefoni since May 2022. Prior to this role, Breanna worked as a Support Engineer at Recharge Payments, where responsibilities included providing technical support for online merchants and managing a migration project. Breanna previously held the position of Escalation Manager at SamCart, focusing on customer satisfaction and technical documentation. Breanna’s early career includes roles as a Fundraising Coordinator at Shatterproof, an Ad Analyst at Facebook, and a Child Support Technician II at the Texas Attorney General's office. Breanna holds a Bachelor's degree in Sociology from The University of Texas at Austin and completed pre-requisite studies at Austin Community College.

Location

Austin, United States

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Persefoni

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Persefoni is a Climate Management & Accounting Platform (CMAP). The company's Software-as-a-Service solutions enable enterprises and financial institutions to meet stakeholder and regulatory climate disclosure requirements with the highest degrees of trust, transparency, and ease. As the ERP of Carbon, the Persefoni platform provides usersa single source of carbon truth across their organization, enabling them to manage their carbon transactions and inventory with the same rigor and confidence as their financial transactions.


Employees

201-500

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