Amber Austin

Amber Austin is a skilled professional with extensive experience in customer loyalty and marketing across various industries. Currently serving as a Loyalty & Member Experience Specialist at PetSmart, Amber effectively manages communication for the Treats Rewards program, achieving a high resolution rate for customer care issues. Previous roles include Leadership positions at Fantastic Food Finds, where Amber operates a culinary-focused business, and at MillerKnoll, delivering marketing strategies that drove significant revenue growth. Expertise also encompasses product marketing at Herman Miller, social media strategy at Cozy Roadie, and customer service roles in healthcare and retail. Amber holds a Bachelor's Degree in Allied Health Sciences from Grand Valley State University.