PetSmart
Katie Buck is a seasoned professional with extensive experience in customer relationship management and marketing. Currently serving as Sr. Manager in CRM at PetSmart since June 2018, Katie has held multiple roles within the company, focusing on loyalty and personalization operations, email and SMS campaign execution, and data analysis to measure campaign performance. Prior experience includes undergraduate recruitment analysis at Arizona State University, serving as a server at Texas Roadhouse, and interning in mobile strategy at PetSmart. Katie holds a Master of Science in Applied Psychology from the University of Southern California and dual Bachelor's degrees in Marketing and Supply Chain Management from the W. P. Carey School of Business at Arizona State University.
PetSmart
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PetSmart Inc. is an American retail chain operating in the United States, Canada, and Puerto Rico that is engaged in the sale of pet animal products and services such as dog grooming and dog training, cat and dog boarding facilities, and daycare.