PFH Technology Group
Michal Kokot is an experienced IT Support Engineer currently serving at PFH Technology Group since May 2021, with previous roles including IT Support Engineer Level 1. Prior to this, Michal worked at eir Ireland from October 2014 to July 2020 as a Real Time Analyst, focusing on call queues management and scheduling tasks to optimize service efficiency, and as a Customer Service Representative, resolving various customer issues. Additional experience includes positions in hospitality and food service at Oriel House Hotel, Blarney Hotel & Golf Resort, and McDonald's, where responsibilities ranged from accommodation support to management of food and beverage operations. Michal is pursuing a degree in Cyber Security, having studied at CyberQuest from 2020 to 2021 and previously attended Higher College of Administration.