Phamily
Zach Mortensen is a seasoned executive with extensive experience in the healthcare technology sector. Currently serving as VP of Product at Phamily since January 2025, Zach previously held significant roles including Vice President at Rhapsody and Founder and Managing Director at Interval Advisors, where healthcare technology executives and investors were guided in developing new products and business models. Zach's career also includes positions at Parexel as Head of Strategy and Product for Parexel Informatics, and a number of leadership roles at companies such as ZM Advisors, Hill-Rom, M*Modal, and CareFusion. Early career contributions were made as a Group Product Manager at Microsoft and through various roles at MediServe. Zach holds an MBA in Finance from The Wharton School and a BSE in Computer Systems Engineering from Arizona State University.
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Phamily
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Founded by an experienced team of healthcare and technology experts, Jaan Health has developed Phamily,the #1 text-based Chronic Care Management & patient wellness platform. Phamily helps health systems and medical groups across the country launch scalable in-house Chronic Care Management service lines to proactively support their patients between visits, while generating sustainable monthly reimbursement. Our mission is to help transform healthcare delivery from reactive, episodic care to proactive care management. At Phamily, we believe every patient with chronic disease deserves consistent check-ins, follow-up and support. At the same time, healthcare providers deserve to get paid for taking care of patients in between visits. With our unique solution, we make this a reality. Phamily's solution enables independent doctors, group practices, hospitals and ACOs to improve the quality of care for their patients with chronic diseases. Healthcare providers use Phamily to improve the quality of care and increase patient engagement while driving significant reimbursement and profits. For health systems and ACOs in a Medicare Shared Savings Program, Phamily enables proactive care management at scale to help drive attribution and ultimately decrease total medical expense. By combining artificial intelligence and simple messaging, Phamily makes 2-way patient communication scalable while also automatically documenting the interactions. This allows a single care manager to support 500 patients between visits, instead of the national average of 50. Phamily also enables more frequent patient engagement (2-3x per month) vs. the traditional once per month care management phone call.