Nicolas B.

Nicolas B. is an experienced IT Service Manager currently leading initiatives at Pharmaron, focusing on the implementation of ISO 20000 and support for ISO 270001. With a proven track record in IT management, Nicolas has previously held key roles at RFA, where promotional advancements enhanced service delivery for a diverse client base, and at Cognizant Microsoft Business Group, managing global desktop support operations. Previous experience includes significant contributions to service desk development at SAGE Publishing and SELEX Systems Integration Ltd, where ISO standards were a priority. Nicolas also holds a BCS qualification and has complemented professional growth through ongoing education and certifications, showcasing a commitment to continuous improvement in IT services.