Mark Williams

Mark Williams is an experienced professional with a diverse background in training, customer service, and insurance. Currently serving as a Training Manager at Phillips & Cohen Associates, Ltd. since September 2016, Mark manages the onboarding and training of new Collection Specialists, focusing on various compliance regulations. Prior to this role, Mark held positions including Warranty Claims Specialist at BTTW Warranty, Executive Recruiter at Global Recruiters of Elizabeth City, and Life Insurance Specialist at Royal Neighbors of America. Mark's earlier career includes a role as a Financial Recovery Associate at Phillips & Cohen Associates, Ltd. and a Client Services Specialist at AAA Mid-Atlantic. Mark's educational background includes studies at Delaware Technical Community College from 2001 to 2003.