Pidilite Industries
Sunil Vishwakarma is an experienced professional in customer service operations, currently serving as the National Customer Service Lead for Projects at Pidilite Industries Limited since September 2023. Previous roles include General Manager of Customer Service Operations and Contact Center Site Lead at Vodafone Idea Limited from May 2017 to January 2023, where responsibilities encompassed site performance, operational SLA targets, and quality standards. Sunil has also held positions such as Training Manager at Vodafone, overseeing training for call centers and retail, and Customer Service Team Manager at Tech Mahindra. With a strong foundation in training and operations from earlier roles at Vodafone and IBM Daksh, Sunil holds a P.G.D.B.A in Operations from Symbiosis Centre for Distance Learning.
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Pidilite Industries
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Pidilite Industries Limited is a holding company. The Company is engaged in the manufacture of adhesives and glues, including rubber based glues and adhesives. Its segments include Consumer & Bazaar Products, Industrial Products and Others. The Consumer & Bazaar Products segment includes products, such as adhesives, sealants, art and craft material and others, construction and paint chemicals. These products are used by carpenters, painters, plumbers, mechanics, households, students and offices, among others. The Industrial Products segment covers products, such as industrial adhesives, synthetic resins, organic pigments, pigment preparations and surfactants, and caters to various industries, such as packaging, textiles, paints, printing inks, paper and leather. The Others segment consists of vinyl acetate monomer (VAM) manufacturing unit of Vinyl Chemicals (India) Ltd. Its subsidiaries include Bhimad Commericial Company Pvt Ltd and Percept Waterproofing Services Ltd, among others.