Pinnacle Entertainment, Inc.
Dwayne Fails is an experienced IT professional currently serving as the West Coast Regional Helpdesk Analyst at FBC Mortgage, LLC since May 2018. Alongside this role, Dwayne has been a Technical Support Analyst II at Pinnacle Entertainment since November 2017, providing technical assistance in a 24-hour environment. Prior experience includes serving as a Specialist I Support Center at Boyd Gaming from March 2017 to September 2017, where Dwayne performed troubleshooting and user support tasks, and as an IT Helpdesk Technician at The Venetian Hotel and Casino Resort from August 2012 to February 2017, focusing on technical assistance for PC and I5 series issues. Dwayne’s educational background includes studies at Belleville Area College from 1995 to 1997.
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Pinnacle Entertainment, Inc.
Pinnacle Entertainment, Inc. is an owner, operator and developer of casinos and related hospitality and entertainment businesses. The Company operates through three segments: Midwest, South and West. The Company's Midwest segment includes Ameristar Council Bluffs, Ameristar East Chicago, Ameristar Kansas City, Ameristar St. Charles, Belterra, Belterra Park, Meadows and River City. The Company's South segment includes Ameristar Vicksburg, Boomtown Bossier City, Boomtown New Orleans, L'Auberge Baton Rouge and L'Auberge Lake Charles. The Company's West segment includes Ameristar Black Hawk and Cactus Petes and Horseshu. As of September 30, 2016, the Company owned and operated 16 gaming entertainment businesses, located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio and Pennsylvania. The Company's gaming entertainment businesses include gaming, food and beverage, and retail facilities, which include hotel and resort amenities.