Pittsburgh Regional Transit
Cheryl Primonato is a seasoned professional with extensive experience in customer engagement and services. Currently serving as the Director of Customer Engagement and Services at Pittsburgh Regional Transit since November 2020, Cheryl is dedicated to enhancing customer service through effective communication and resource coordination. Prior to this role, Cheryl worked as a Sales Executive at Brytemap from April 2020 to November 2023, where responsibilities included promoting a cutting-edge software platform for the cannabis industry. Additionally, Cheryl spent eight years as a Store Manager at RITE AID from May 2012 to April 2020, overseeing retail operations and ensuring high performance across all staff and services.
Pittsburgh Regional Transit
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Pittsburgh Regional Transit, formerly Port Authority of Allegheny County, is the nation’s 26th largest transit agency. Our 2,600 employees operate, maintain, and support bus, rail, and incline service in the Pittsburgh metro area.