Pixartprinting - a Cimpress Company
Olfa El Ghoul currently serves as the Head of Customer Service at Pixartprinting - a Cimpress Company, leading customer care operations for Italian, French, Spanish, and English speaking markets since November 2017. With extensive experience in customer care management, previously held roles include Customer Care Operations Manager and Team Leader positions at Cimpress and Vistaprint, where Olfa was instrumental in managing large teams and enhancing operational efficiency. Notable achievements include optimizing email contact performance and developing initiatives to boost customer loyalty. Prior experience includes a role as a Communication Specialist at Medical International Services. Olfa holds a Maitrise en Sciences de communication from the Institut de Presse et Sciences de l'Information.
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Pixartprinting - a Cimpress Company
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The success of our customers is our main goal, and the driving force behind everything we do. We specialise in providing customised online printing services, producing magazines, catalogues, labels, packaging, printing on textiles and much more. Pixartprinting is an e-commerce company, and everything we do revolves around the web. This online presence is made possible by 1,200 passionate and talented people who work day in, day out at our headquarters to handle and produce 15,000 print jobs a day. Over the years we have become a well-oiled machine, able to offer our customers a high-quality service. From the very beginning we challenged ourselves to offer much more than just printing. Today we offer a complete and professional service that aims to support our customers’ communication projects, whatever line of business they are in. We give them complete freedom to make their own choices, each of our products can be personalised, giving users extraordinary freedom to customise their order, but at the same time are always on hand throughout the order process in case any issues or questions arise.