Planet Labs
Michael Davis is a seasoned professional in global technical support and customer success, currently serving as Sr. Director of Global Technical Support at Planet since January 2020. With extensive experience, Michael has previously held leadership roles at Datrium and NetApp, transforming customer support teams into world-class organizations and significantly improving customer experience. Michael's background includes management of field support operations, development of customer advocacy programs, and strategic planning in technical support across multiple organizations, including Pillar Data Systems and KANA Software. Michael's technical expertise spans various applications, programming languages, and operating systems, complemented by a degree from California State University, Chico.
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Planet Labs
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Planet is the leading provider of global, daily satellite imagery and insights. Planet is driven by a mission to image all of Earth’s landmass every day, and make global change visible, accessible, and actionable. Founded in 2010 by three NASA scientists, Planet designs, builds, and operates the largest fleet of imaging satellites, as well as online software, tools and analytics needed to deliver data to users.