Plivo
Nithya M. is a seasoned professional in customer success management with extensive experience across multiple industries. Currently serving as a Senior Customer Success Manager at Plivo since August 2021, Nithya previously held the role of Customer Success Manager at Replicon from August 2019 to July 2021, where responsibilities included managing client communications and promoting product usage. As the founder of FeastLite, an online health food service from January 2016 to April 2017, Nithya demonstrated entrepreneurial skills in developing a subscription-based model. Earlier experience as a Customer Success Manager at Eagle Conferencing Private Limited involved enhancing client relationships and driving revenue through proactive engagement and training. Nithya holds a Master of Business Administration (M.B.A.) in Marketing and Finance from CMR Group of Institutions, completed in 2005.
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Plivo
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Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly integrate voice and SMS capabilities into their applications. Direct relationships with over 1600 local carrier networks deliver reliable connectivity in 195 countries, With pay-as-you-go pricing and visual builders, Plivo offers a cost-effective and easy-to-deploy global communications solution.