Vishal Bisani

Vishal Bisani is a seasoned professional with extensive experience in customer support and adoption roles across various industries. Currently serving as the Lead, Adoption & Onboarding at Plooto since March 2024, Vishal previously held the position of Lead, Support & Adoption at OpenPhone from June 2022 to November 2023, contributing to the company's growth as one of North America's fastest growing start-ups. Prior achievements include serving as a Senior Customer Support member at Wealthsimple, enhancing client satisfaction and addressing a significant backlog in 2021, and as an Associate Account Manager at EY, where Vishal improved client satisfaction and retention through strategic communication and effective solutions. Earlier career experience as an Account Specialist at TING involved identifying business opportunities and achieving client base growth through referrals. Vishal holds a Diploma of Education in Product Management from BrainStation and a Bachelor of Commerce in Accounting and Finance from the University of Madras.