Sonja Frazier

Sonja Frazier is an experienced banking professional with a strong background in retail and business banking operations. Currently serving as District Manager at PLS Financial Services since September 2017, Frazier has demonstrated expertise in managing teams, improving customer service ratings, and developing effective sales strategies. Previous roles include Assistant Vice President - Financial Center Manager at Fifth Third Bank, Director of Retail Banking Administration at Urban Partnership Bank, VP Regional Operations Manager at Cathay Bank, and VP Regional Operations Manager at Harris Bank. Throughout a career spanning several decades, Frazier has consistently achieved significant outcomes, such as increasing account acquisition, enhancing customer retention, and leading successful operational improvements. Education includes a degree from Northwestern University.