Ashley Nielsen

Ashley Nielsen is an experienced IT Help Desk Engineer at Pluralsight since March 2022, where responsibilities include responding to user IT inquiries, managing laptop refresh and migration, and troubleshooting technical issues. Previously, Ashley served as an Apartment Manager at Mercerview Apartments, where market rental analysis was utilized to maintain high occupancy rates. Additionally, experience as an Assistant Preschool Teacher at Sequoia Elementary School focused on promoting student development, while a role as a Patient Care Technician at The MENTOR Network involved supporting residents' independence. Early career experience includes serving as a Sales Associate at His & Hers Formal Wear, contributing significantly to sales revenue. Ashley holds a Bachelor of Science in Computer Science from Western Governors University and a degree in Mathematics and Computer Science from Brigham Young University - Idaho.