Rositsa Demerdzhieva

Rositsa Demerdzhieva is a customer support professional with extensive experience in handling client relations and banking services. Currently, Rositsa serves as a Customer Support Specialist at Plus500™ since July 2016 and has been a Customer Support Representative at Concentrix since August 2015, utilizing proficiency in German and English to assist customers. Rositsa's background includes working as an Expert in Banking Services at ProCredit Bank from February 2012 to May 2013, where responsibilities included guiding clients in their financial decisions. Additionally, experience as a Front Desk Receptionist at FPI Hotels & Resorts in 2010 and 2011 involved managing guest relations and operational reporting. Rositsa holds a Master's degree in Finance and Financial Management and a Bachelor's degree in International and World Economy from the University of National and World Economy, complemented by secondary education focused on languages at Ivan Vazov Language High School.