Pmweb
Vitória Luna is an experienced professional in strategic planning and customer experience, currently serving as a Mid-Level Strategic Planning Analyst at Pmweb since June 2022. With prior roles at G4 Educação and Compare Seguros, Vitória focused on customer journey management, project coordination, and implementing communication strategies. Additionally, previous positions in procurement and documentation at companies like Multiner S.A. and Interfile Full Service BPO highlight capabilities in process optimization and financial auditing. Vitória holds a Bachelor's degree in Business Administration from Anhanguera Educacional, completed in June 2021.
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Pmweb
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Pmweb is a data driven marketing company passionate about CRM. We help brands to create direct and solid relationships with their consumers with our expertise in design, strategy and technology. Pmweb combines the customer lifecycle with the conversion funnel, seeking the optimization of experience and revenue through the 360° view of consumers. Itis controlled by Wunderman, one of the world's leading digital agencies and a member of the WPP Group.Pmweb was founded in 1996 by Ayres Potthoff and Tárik Potthoff.