Eric Morgan

Director Customer Operations at Public Service Company of New Mexico (PNM)

Eric Morgan has extensive work experience in the utility industry. Eric started their career in 2006 at the Public Service Company of New Mexico (PNM) as a Call Center Supervisor, where they managed various customer service operations. Eric then transitioned to the role of Call Center Manager, where they established and maintained customer service standards. In 2010, they became a Meter Reading Manager, responsible for managing meter reading operations. Eric later joined PNM Electric Services in 2010 and assumed the role of Sr. Manager Customer Service Revenue & Operations in 2016, overseeing various customer service functions. Throughout their career, Eric has demonstrated leadership, resource management, and customer-focused skills.

Eric Morgan attended The University of New Mexico from 1988 to 1991. However, no specific degree or field of study is mentioned. It is unclear whether they completed their studies during this time.

Location

Albuquerque, United States

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Public Service Company of New Mexico (PNM)

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PNM serves about 498,700 electricity customers statewide and also sells electricity on the wholesale market. The company, New Mexico's largest electricity provider, is based in Albuquerque. PNM was founded in 1917 as the Albuquerque Gas and Electric Co. and has undergone several transformations, including name changes, in its history. It sold its natural gas utility to New Mexico Gas Company in 2009. The PNM Resources Foundation, a non-profit, tax-exempt corporation, has established generous contributions to non-profit organizations and educators in New Mexico. PNM is one of two subsidiaries of PNM Resources, an investor-owned energy holding company also based in Albuquerque.