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Brock Bird

Sr. Manager- Customer Success/ Retention Operations at Podium

Brock Bird is an experienced professional in customer success and retention operations, currently serving as Sr. Manager at Podium since May 2019, having previously held roles such as Manager for the Customer Success Team and Customer Success Manager. Brock's background includes a strong foundation in support and success leadership at Peek.com since March 2016, where positions included Senior Support/Success Team Lead and QA Engineer intern. Prior experience includes customer service supervision at Best Buy, a missionary role with the Human Resources department of The Church of Jesus Christ of Latter-day Saints, and a sales associate position at Foot Locker. Brock holds a Bachelor's degree in Communication Studies from Utah State University and a high school diploma from Jordan High School.

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Podium

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Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.