Caleb Odum

Caleb Odum is an experienced professional currently serving as the Director of Sales and Sales Analytics at Point Broadband since April 2024, overseeing sales operations and forecasting across multiple channels. Previously, Caleb held various senior management roles at Point Broadband, focusing on sales strategy and customer experience optimization. Prior experience includes serving as the Director of Call Center Customer Service and Marketing Operations at Xando Energy and a series of roles at Comcast, where accomplishments included virtual team management, transition of call centers to remote operations, and the development of strategies to enhance customer support and reduce attrition. Caleb is pursuing a Bachelor of Business Administration at Rasmussen University, expecting to graduate in January 2025.