Charles Kelly

Charles Kelly is a Senior Business Analyst and Salesforce Administrator at Point32Health, where responsibilities include serving as a subject matter expert for legacy Harvard Pilgrim Salesforce organizations since October 2021. Prior to this role, Charles held various positions at Harvard Pilgrim Health Care from August 2011 to September 2021, advancing from Member Services Representative to Senior Sales Analyst, where duties involved team leadership, training new members, and managing relationships with intermediaries, as well as technical project execution related to Salesforce. Charles earned a Bachelor of Science in Business Administration, Management and Operations from Bridgewater State University from 2006 to 2009.